Six Sigma can be implemented in the network connectivity and customer service realms in order to drive positive customer interactions and increase customer value. Six Sigma will be implemented through committee run evaluations of processes, work flows, and service delivery rates. Network connectivity will strive for Six Sigma level during process improvement while customer service will push for a Five Sigma level. It is expected that customer service and the platform in general is unable to deliver services that would enable customer service functions to reach Six Sigma.
Beam On Telecom 